Cancellation & Refund Policy

Last updated: 13 Jun 2026

We understand plans change. The following applies to direct bookings made on this website.

Cancellation charges

• More than 48 hours before check-in — full refund of any amount paid.
• 24–48 hours before check-in — 50% of the booking value is retained.
• Less than 24 hours before check-in — no refund.
• No-show — no refund.

Non-refundable rate plans, if chosen, are clearly marked at booking and are not eligible for a refund.

How to cancel

Use the Manage My Booking page with your booking reference and email, or call us at +91-00000-00000.

Refunds

Eligible refunds are processed to the original payment method within 5–7 business days of cancellation. Bank/gateway timelines may vary.

Modifications

Date or room changes are subject to availability and any rate difference; please contact us as early as possible.

Contact

ziptocabs@gmail.com · +91-00000-00000

Adjust these windows/percentages to your business rules, and have your legal advisor review before launch.